Google AI Intensive Capstone · Agents for Business

BELLA BILLING

Human-Approved AI Billing Coordinator

One conversation. One approval. One finished invoice.

Creates customer-ready invoice drafts in under 60 seconds from spoken words — then waits for owner approval before delivery.

Designed for service businesses where trust matters as much as speed.

BellaBilling doesn't replace the business owner. It replaces the paperwork.

Architecture serves trust. Security serves the business.

Voice-First
Under 60 Seconds
Human Approved
Executive Overview

Production-Oriented AI Workflow

BellaBilling™ is a production-oriented AI billing coordinator developed by ZaderFlo Systems. This capstone demonstrates how the principles taught throughout Google's AI Intensive were applied to the design, architecture, and implementation of a real-world agentic system.

What You're About to Watch

Live Workflow Demonstration

Everything you're about to see happens in a single, unedited take using the live production workflow. Nothing has been pre-recorded or manually triggered.

BellaBilling is a human-approved AI billing coordinator designed for service businesses. In the following live workflow demonstration, you'll watch a completed job become a customer-ready invoice using nothing more than a natural conversation and a single approval.

01 Website
02 Voice Conversation
03 Invoice Draft
04 Owner Approval
05 Customer Receives Invoice
YouTube Demo Embed / Link Goes Here ▶ Watch Live Workflow Demonstration 2:18 · One Continuous Take
System Architecture

How BellaBilling Works

Eleven steps from a spoken conversation to a delivered invoice — with one non-negotiable checkpoint in the middle.

01 Customer Call
02 BellaBilling Voice Agent Agent Layer
03 Conversation Transcript
04 Invoice Extraction
05 Google Sheets Draft
06 Owner Review Human Checkpoint
07 Approval Gate Nothing Sends Without This
08 Google Docs Template
09 PDF Generation
10 Email Delivery
11 Customer Receives Invoice
Design Principles

Three Ideas. One System.

01

Natural Conversation

Business owners describe completed work exactly as they normally would.

02

Structured Workflow

Bella transforms conversation into an editable invoice draft.

03

Human Authority

Nothing reaches the customer without explicit owner approval.

Course Concepts Applied

How Google's AI Intensive Shaped the System

Every concept below maps directly to a decision made inside BellaBilling's architecture.

Context Engineering

The agent only receives the structured context it needs — job details, customer info, and pricing — nothing more.

Agent = Model + Harness

The LLM does not operate alone; it runs inside a controlled workflow with tools, state, and approval gates.

Tool Orchestration

Make coordinates every step across voice, extraction, spreadsheets, documents, and email without manual handoffs.

Agent Skills / Workflow Logic

Each step in the pipeline performs one clear job, from transcript parsing to document generation.

Human-in-the-Loop Approval

No invoice is treated as final or sent to a customer without an explicit owner decision.

Security Features

The system prevents customer-facing delivery until the owner explicitly approves the invoice.

Deployability

The workflow uses real services including voice intake, orchestration, Google Sheets, Google Docs, PDF generation, and email delivery.

Observable Business Workflow

Every draft, approval, and delivery is visible and traceable inside the owner's dashboard.

Production Characteristics

Engineering Checklist

Designed for real business workflows — not demonstrations.

Voice-First Workflow

Natural conversation serves as the primary interface for invoice creation.

Human Approval Required

Every invoice requires explicit owner approval before customer delivery.

Observable Workflow State

Each stage of the workflow remains visible and reviewable from the owner's dashboard.

Automated Document Generation

Approved drafts are transformed into professionally formatted PDF invoices.

Customer-Ready Email Delivery

Completed invoices are automatically prepared and delivered to the customer.

Production-Oriented Architecture

Built using real workflow infrastructure rather than simulated components.

Tools & Implementation

Built With Real Workflow Infrastructure

VAPI Voice conversation layer.
Make Orchestration and runtime layer.
LLM Extraction Turns the raw transcript into structured invoice data.
Google Sheets Owner review dashboard.
Google Docs Invoice template generation.
Gmail / Email Delivery Customer-ready invoice delivery.

API keys, credentials, and internal production configuration are intentionally excluded from public materials.

Why It Matters

Designed for Service Businesses

Service businesses don't lose revenue because they lack expertise. They lose time to administration. BellaBilling transforms a completed conversation into a customer-ready invoice while keeping the business owner in complete control.

The human makes the decision.

The system handles the work.

Business Systems.
For Service Pros.